Privacy Policy

  • Who is responsible for the processing of your Personal Data?



Address: Calle Lope de Rueda, 57, 29591 Málaga, Spain

Contact telephone number: 952 100 033



  • Who is the Data Protection Officer and what does he/she do?


The Data Protection Officer is responsible for diligently ensuring compliance with data protection regulations; you can contact him at the following e-mail address:


  • Principles we will apply to your personal information


In processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation.


  • Principle of legality, fairness and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
  • Principle of data minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it.
  • Principle of limitation of the storage period: The data will be kept in our database for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding retention period in any case.
  • Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and to guarantee confidentiality.


  • You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.


  • How did we obtain your data?


The legal basis for the processing of your data is the free, specific, informed and unequivocal consent, for the purpose of the execution of the contract for the provision of dental services formalized by the acceptance of the quotation, or, where appropriate, the preparation of a previous quotation.

Exceptionally, and always with prior consent, they could have been obtained by other means.


  • What personal data we process


The personal data we process, for the legitimate purposes explained in point 6, and depending on the services, can be,


  • Names and surnames
  • Mailing address
  • TAX ID
  • Phone
  • E-mail address
  • Dental X-rays (periapical, flipper/bite, cephalometry or teleradiography, dental tac, orthopantomography)
  • Health data obtained from conversations with you
  • Data related to health insurance.


  • For what purpose we process your personal data


We process your personal data with the primary purpose of collecting your health data in order to provide you with the best health care, leaving a record of all those data that, under medical criteria, allow the truthful and updated knowledge of your health condition and that have relevance for the medical treatment to be performed.

We also process your personal data to manage all additional services related to health care (analysis laboratories, prosthetists), the relationship with your insurance company or mutual insurance company, and for accounting and tax management, in particular the invoicing of services rendered.


Likewise, as long as we previously have your consent for the management and development of marketing activities and the sending of commercial communications by electronic means.


  • When and why we may provide your information to third parties.

Your personal data may be disclosed to the following recipients for the reasons indicated,


  • Public administrationsFor the fulfillment of the legal obligations to which we are subject due to our activity.
  • Mutual and Insurance CompaniesIn the event that you access our services through a medical insurance and with the sole purpose of managing the management and collection of the services provided.
  • Analysis laboratories, dental technicians and similar.for the sole purpose of providing you with the contracted treatment.
  • Health professionals, clinic collaboratorsThe only purpose is to be able to carry out the contracted treatment. In any case, the data never leave the clinic.
  • Fiscal and accounting managementAccounting: for the sole purpose of managing our accounting (issuing invoices, filing tax returns, commercial obligations ….).


  • International data transfers


In no case we transfer your personal data to any person or entity inside or outside the EEC.


  • How long we keep your personal data


Medical RecordsThe legally established deadlines for this type of document are currently set at 5 years.


Other personal data (name and surname, postal address, tax identification number): the deadlines legally established by tax and commercial legislation.


  • What are your rights?


Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning him/her.


Interested persons have the right to:

  • Request access to personal data relating to the data subject.
  • Request its rectification or suppression.
  • Request the limitation of your treatment
  • Opposing treatment.
  • Request data portability.

We have at your disposal the corresponding models so that you can exercise your rights.

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.

Data subjects shall also have the right to effective judicial protection and to file a complaint before the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the European Data Protection Regulation.




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Most browsers accept cookies as standard and, independently of them, allow or prevent temporary or stored cookies in the security settings.


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Following the guidelines of the Spanish Data Protection Agency we proceed to detail the use of cookies that makes this website in order to inform you as accurately as possible.


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